Subscription confirmed.
Your Atlantic AI IBE Infrastructure subscription has been successfully activated.
Customer reference
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Stripe customer reference
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Stripe subscription reference
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Use this reference for Stripe-related support or billing inquiries.
Legal entity
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Contracting customer entity used for billing and invoicing
Hotel / trading name
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Declared rooms
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Regularly reconciled with your Apaleo inventory
Initial prorated payment today
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Billing schedule
Prorated until month-end
You only pay for the remaining days of the current month
Regular monthly Infrastructure fee
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Full amount billed monthly starting on the 1st
Performance fee
2% of direct booking turnover
Calculated monthly and billed in arrears on the 1st of the following month
VAT treatment
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Your initial payment today is prorated from today until the end of the current calendar month.
From the 1st of next month, your subscription will include a fixed monthly infrastructure fee
based on your room count and a performance-based fee of 2% on direct booking turnover, billed in arrears.
* The declared room count is regularly reconciled against your connected Apaleo unit inventory
and may be adjusted for the following month's invoicing where required.
Client Portal access: use your customer reference and email address to request a one-time
passcode. No permanent password is required.
Next steps
Onboarding in progress
1. Client portal access
Request one-time passcode and log in
2. Apaleo connection
Connect your PMS to enable booking & guest data sync
3. Website customization
Configure your booking flow, branding and offers
4. Go live
Start receiving direct bookings through your own channel
Contracting entity: Atlantic AI is a SaaS product and trading name of Bice AG, Switzerland.
Billing and invoicing are provided by Bice AG.
Technical onboarding reference:
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