Start improving your bottom line
Subscription confirmed.
Your Atlantic AI IBE Infrastructure subscription has been successfully activated.
Customer reference
Stripe customer reference
Stripe subscription reference
Use this reference for Stripe-related support or billing inquiries.
Legal entity
Contracting customer entity used for billing and invoicing
Hotel / trading name
Declared rooms
Regularly reconciled with your Apaleo inventory
Initial prorated payment today
Billing schedule
Prorated until month-end
You only pay for the remaining days of the current month
Regular monthly Infrastructure fee
Full amount billed monthly starting on the 1st
Performance fee
2% of direct booking turnover
Calculated monthly and billed in arrears on the 1st of the following month
VAT treatment
Your initial payment today is prorated from today until the end of the current calendar month. From the 1st of next month, your subscription will include a fixed monthly infrastructure fee based on your room count and a performance-based fee of 2% on direct booking turnover, billed in arrears.
* The declared room count is regularly reconciled against your connected Apaleo unit inventory and may be adjusted for the following month's invoicing where required.

Client Portal access: use your customer reference and email address to request a one-time passcode. No permanent password is required.
Next steps
Onboarding in progress
1. Client portal access
Request one-time passcode and log in
2. Apaleo connection
Connect your PMS to enable booking & guest data sync
3. Website customization
Configure your booking flow, branding and offers
4. Go live
Start receiving direct bookings through your own channel
Contracting entity: Atlantic AI is a SaaS product and trading name of Bice AG, Switzerland. Billing and invoicing are provided by Bice AG.
Technical onboarding reference:
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